Returns & Exchanges

Due to the perishable nature of our tinned seafood, we are unable to accept physical returns of food products, but we are committed to ensuring you are 100% satisfied with your catch. If your order arrived damaged or incorrect, please reach out to us within 30 days of purchase for a full refund or replacement.

Return Process

  • 1.
    Document the Issue

    Take clear photos of the damaged packaging, the product labels, and the shipping box to help our team verify the claim.

  • 2.
    Contact Support

    Email our crew at support@eatfishwife.com with your order number and the photos of the affected items.

  • 3.
    Review Process

    Our team will review your request within 48 hours to determine eligibility for a replacement shipment or a credit to your original payment method.

  • 4.
    Resolution

    Once approved, your refund will be processed immediately, or a fresh tracking number for your replacement tins will be sent to your inbox.