Returns & Exchanges
Due to the perishable nature of our tinned seafood, we are unable to accept physical returns of food products, but we are committed to ensuring you are 100% satisfied with your catch. If your order arrived damaged or incorrect, please reach out to us within 30 days of purchase for a full refund or replacement.
Return Process
- 1.Document the Issue
Take clear photos of the damaged packaging, the product labels, and the shipping box to help our team verify the claim.
- 2.Contact Support
Email our crew at support@eatfishwife.com with your order number and the photos of the affected items.
- 3.Review Process
Our team will review your request within 48 hours to determine eligibility for a replacement shipment or a credit to your original payment method.
- 4.Resolution
Once approved, your refund will be processed immediately, or a fresh tracking number for your replacement tins will be sent to your inbox.